mySavey Privacy Policy
1. Introduction
This Privacy Policy explains how Vincent Lim ("I", "me", "my") collects, uses, stores, and shares information when you use the mySavey mobile application and related services (the "App").
mySavey helps users discover promotions at shops, restaurants, and card-linked deals in Malaysia and Singapore. By creating an account or using the App, you agree to this policy.
If you do not agree, please do not use the App.
2. Data controller
Data controller: Vincent Lim (individual developer).
Privacy contact: vincentlim8@gmail.com
3. Information we collect
Account and profile information: when you register, we collect your name, email address, password (stored in hashed form only), phone number, postcode, city, gender, age group, and optional interest tags.
Payment card preferences: if you register credit or debit cards in the App, we store which cards you use (bank name and card product name). We do not collect or store full card numbers, CVV, or PIN.
Location information: with your permission, we collect your device location (precise GPS when available) to show nearby deals, rank local promotions, and support optional nearby deal notifications.
Photos and files: if you upload a receipt to verify a visit, we collect the receipt image and may derive text from it using automated processing. We may also store the location coordinates submitted with the upload.
App activity: we collect promotions you like, comments you post on promotions (after receipt verification), cards you link to deals, and your country or region preference.
Sharing and link analytics: when you share a promotion from the App, and when someone opens a shared promotion link, we record limited analytics such as the promotion involved, the share source, the time, and (for links opened in a web browser) the browser user-agent. If you are signed in when you share, this may include your user ID.
Device identifiers: before you log in, we may use a device identifier to remember guest likes. After you log in, guest likes may be merged into your account.
Technical data: our hosting providers may automatically log IP address, request timestamps, app version, and error diagnostics needed to operate and secure the service.
4. How we use your information
Provide the App: create and manage your account, show promotions, save liked deals, and personalize nearby recommendations.
Receipt verification: process receipt images to confirm visits, enable verified comments, and reduce fraud. Automated checks may approve, reject, or flag receipts for manual admin review.
Comment moderation: comments are checked against a blocklist before posting. Admins may hide or flag comments that violate community standards.
Notifications: if you enable nearby deal alerts, use location in the background or foreground as permitted by your device to notify you about relevant deals.
Measure sharing: understand which promotions are shared and opened so we can improve content and features. We do not use this to build advertising profiles or sell your data.
Security and integrity: protect accounts, investigate abuse, and maintain service reliability.
Legal compliance: respond to lawful requests and enforce our terms where required.
5. Automated processing
Receipt verification uses automated image and text analysis to score whether a receipt likely matches an outlet and purchase date. Results may automatically approve, reject, or queue a receipt for human review.
Only purchases dated within the last 14 days are eligible for verification. Approved visits remain valid for 30 days for features that require a verified visit (such as commenting on a promotion).
You may contact vincentlim8@gmail.com if you believe an automated decision is wrong.
7. Data retention
Account and profile data: kept while your account is active. If you request deletion, we delete or anonymize personal data within a reasonable period unless we must retain certain records for legal or security reasons.
Liked deals and registered cards: kept with your account until you remove them or delete your account.
Receipt images and verification records: kept while your account is active and for up to 12 months after submission to support fraud prevention, disputes, and admin review. Verification status for an approved visit expires 30 days after approval.
Guest likes and device identifiers: kept until merged into your account on login or for up to 12 months without meaningful use of the App.
Authentication sessions: login tokens are issued for up to 30 days unless you log out or we revoke them sooner.
Sharing and link analytics: retained in a limited form to measure engagement and improve the App; where associated with an account, it is removed or anonymized when you delete your account.
Server logs: retained according to our hosting providers' default periods (typically about 30–90 days).
8. Your choices and rights
Location: you can deny or revoke location permission in your device settings. Some features (nearby deals, nearby alerts) will be limited without location.
Notifications: you can turn off nearby deal alerts in the App profile settings and in your device notification settings.
Account data: you may delete your account in the app (Profile → Delete account) or request access, correction, or deletion by emailing vincentlim8@gmail.com from your registered email address.
Marketing: the App does not send third-party advertising based on your data.
9. Security
We use HTTPS encryption in transit, password hashing, access controls for admin functions, and cloud infrastructure with industry-standard protections.
No method of transmission or storage is completely secure. Please use a strong, unique password and keep your device secure.
10. Children
The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact vincentlim8@gmail.com and we will take appropriate steps to delete it.
11. International users
The App is primarily intended for users in Malaysia and Singapore. If you access the App from other countries, your information may be processed in countries where our service providers operate, which may have different data protection laws.
12. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the App after changes means you accept the updated policy.
13. Contact
Questions or requests about privacy: vincentlim8@gmail.com